Frequently asked questions
Find answers to your most common questions about our fragrances. From the quality of our ingredients and all-day longevity to our return policy, here is everything you need to know before choosing your new signature scent.
General Questions
We don’t offer any Reselling/Agent options right now as our main focus is selling to the public.
We’re based out of Cape Town. We are an online-only store and don’t have a physical location, but we ship countrywide across South Africa.
Delivered by The Courier Guy or Fastway
To Your Door Standard: R99 [2-5 Business Days]
The Courier Guy Lockers: R69 [2-5 Business Days]
FREE Shipping Over R650! (The Courier Guy Lockers Only)
We strive to have all orders placed before 12:00 PM on business days collected by the courier on the same day. However, there may be instances where collections are delayed until the following day.
You will receive a notification once your order had been dispatched with your tracking number and link to track your delivery.
We accept Credit Card, Debit Card or Instant EFT’s via Payfast and Yoco.
We unfortunately don’t, we are a online store only and ship nationwide within South Africa.
Generic Designer Perfumes
Regarding the concern about the bottles not appearing full:
We do receive this question from time to time, especially since Fine Fragrance Collection recently switched to their new trademarked bottle design. The bottle itself is larger than the actual quantity (30ml), which is intentional – this helps prevent overfilling or spillage during the filling process. Rest assured, you are still receiving the full 30ml of fragrance. We’ve also included a video that demonstrates and confirms the exact amount being filled into each bottle.
Please watch Demostration Video
Our designer alternatives are blended with premium, high-concentration oils for all-day wear. If you find that your fragrance seems to disappear after a few hours, you are likely experiencing olfactory fatigue—commonly known as “nose blindness.”
When your nose is constantly exposed to the same beautiful scent, your brain eventually filters it out as “background noise.” It’s entirely normal. Often, customers think their perfume has faded, only to receive a compliment on it hours later!
Tips for a lasting fragrance experience:
Store with care: To preserve the potency of the raw ingredients, always store your glass bottles away from direct sunlight and extreme temperature changes.
Build a fragrance wardrobe: Rotating between two or three different perfumes prevents your senses from becoming completely desensitized to one specific note.
Moisture is key: Dry skin absorbs perfume quickly. Layering your fragrance over well-moisturized skin helps lock the scent oils in place for hours.
They are two entirely separate brands, though both offer fantastic quality.
The main thing to know is that Forever Fragrances packs a slightly stronger punch. They use a 40% perfume oil concentration (compared to Fine Fragrance Collection’s 35%), which makes them very intense and long-lasting. They also come in slightly larger bottles (35ml vs 30ml) and offer a wider range of scents to choose from. Both are fantastic choices – your decision really just comes down to whether you want a larger variety to browse and slightly more projection from your scent!
Yes, our perfumes are oil-based, ensuring a richer and more luxurious fragrance experience.
Our fragrances will linger throughout your day. Depending on the potency of the scent, our perfumes can last between 8 – 24 hours.
We believe a great perfume should speak for itself. That is why we use expertly blended oils designed to flawlessly match the world’s most sought-after fragrances. By prioritizing the quality of our raw ingredients, we are able to deliver a sophisticated, all-day scent that never compromises on excellence.
To guarantee a truly premium scent, our fragrance oils are sourced exclusively from Grasse, France, the historic perfume capital of the world. We then expertly blend and bottle them right here in South Africa. This allows us to deliver world-class, designer-quality ingredients without the massive import markups.
Absolutely. We have curated dedicated ranges for men and women, alongside a highly versatile unisex collection. No matter your style or preference, you will find a perfect signature scent waiting for you.
Your skin’s natural moisture directly impacts how a fragrance develops and projects. If you have naturally oily skin, light floral and fresh citrus notes are your best friends, as your skin will naturally amplify them without becoming overwhelming. Deep, musky profiles should be applied very sparingly. Conversely, dry skin tends to absorb fragrance oils much faster. If your skin is on the dry side, stronger and heavier perfumes are the perfect choice for all-day wear.
